LEGAL
1. Our Policy
Your privacy is important, so iDispute LLC ("LetterCarrier," "LetterCarrier.org," "LC") has created this Privacy Policy to let you know what information we collect when you access and use our services and all related software, applications and technologies available at and through the website https://www.lettercarrier.org/ (the "Site") and mobile applications (such system, software, applications and the Site together, the "Services"), and your choices concerning our data practices.
The terms "Company," "we," "us," and "our" refer to LC. This Privacy Policy forms part of our Terms of Service. By using this website, you consent to the data practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Services.
We may periodically make changes to this Privacy Policy that we will include on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.
2. What Information Is Collected?
When you interact with our Services, we collect information that, alone or in combination with other information, could be used to identify you ("Personal Data").
Personal Data You Give Us. When you sign up for or use the Services, you voluntarily give us certain Personal Data, including your name, email address, phone number, payment info, and physical address. You may also have elected to give us access to your contacts.
We may also collect non-Personal Data, such as your time zone or language.
Automatically Collected Data: When you use the Service, the following information is created and automatically logged in our systems:
LC data: Information ("log data") that your browser automatically sends whenever you visit the Site. Log data includes your Internet Protocol ("IP") address (so we understand which country you are connecting from when you visit the Site), browser type and settings, the date and time of your request, and how you interacted with the Services.
Cookies: Information from cookies and other technologies stored on your device. Please see the "Cookies" section below to learn more about how we use cookies and other technologies.
Device information: Includes type of device you are using, operating system, settings, unique device identifiers, network information and other device-specific information. Information collected may depend on the type of device you use and its settings.
Usage information: We collect information about how you use our Services, such as the types of content that you view or engage with, the features you use, the actions you take, the other users you interact with and the time, frequency and duration of your activities.
3. How Is Such Information Used?
We use the Personal Data we collect, as described above:
- To authenticate users, provide the Services, process transactions and respond to your requests. If you give us access to your contacts, we'll store those contacts on our servers for you to use. This will make it easy for you to do things like share send emails, and invite others to use the Services. For users located within the EU, this use is necessary to perform the contract with you.
- As necessary for certain legitimate business interests, which include the following:
- To customize the user experience.
- To better understand how visitors interact with our Site and ensure that our Site is presented in the most effective manner for you, and as part of our efforts to keep our Site, network and information systems secure.
- To conduct analytics to inform our marketing strategy and enable us to enhance and personalize our communications and the experience we offer to our users.
- To provide communications by post which we think will be of interest to you.
If you ask us to delete your data or to be removed from our marketing lists and we are required to fulfill your request, to keep basic data to identify you and prevent further unwanted processing.
- To conduct research on user demographics, interests and behavior based on your Personal Data and other information provided to us in an ongoing effort to better understand and serve our users. We compile and analyze this research on an aggregated basis, and may share this aggregated data with our partners. This data does not identify you personally.
- Marketing. We may use your Personal Data to contact you in the future to tell you about services we believe will be of interest to you. Where required by law, we will only send you marketing communications if you consent to us doing so at the time you provide us with your Personal Data. You may opt out of receiving such emails by following the instructions contained in each promotional email we send you or by updating your user settings. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. We will continue to contact you via email regarding the provision of our Services and to respond to your requests.
If we ever intend to use any of your Personal Data in any manner that is not consistent with this Privacy Policy, we will tell you of our intended use prior to, or at the time at which, we collect such information.
4. Is The Information Shared or Disclosed?
LC is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
- Third Party Applications and Services: If you elect to use one or more third party applications that interoperate with LC's services, those applications may upon your election be given access to data (which may include personal data) on LC's systems generated in connection with your use of LC's services. Please remember that LC is not responsible for the policies and practices of third party application providers, and LC shall have no liability arising from any action of any such provider as it concerns your data or information or otherwise. In connection with your use of any such third party applications, please review carefully the applicable privacy policies each such third party application provider to become familiar with their policies and practices as it concerns your data and information.
- Vendors and Service Providers: we use certain trusted third parties to help us meet business operational needs and provide, improve, protect, and promote our Services (for example providing audio features and processing payments) and to perform certain services and functions. Your Personal Data may be shared with third-party providers of hosting, email communication and customer support services, analytics, marketing, advertising. These third parties will access your Personal Data only to perform tasks on our behalf and in compliance with this Privacy Policy. These third parties may use cookies or pixels as well to collect information about your browsing activities over time and across different websites following your use of the Services. For more details on the third parties that may place cookies through the Site, please see the "Cookies" section below. Following our instructions, these parties may access, process or store Personal Data in the course of performing their duties for us.
- Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of a service to another provider, your Personal Data and other information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
- Legal Requirements and Other Circumstances: LC may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with a legal obligation; (ii) protect and defend the rights or property of LC; (iii) act in urgent circumstances to protect the personal safety of users of the LC website or services or the public; or (iv) protect against legal liability.
5. Access
In the event that you have volunteered Personal Data, you may correct or amend that information by editing your account profile or emailing us at usps@lettercarrier.com.
6. The Security of Your Information
We will take reasonable precautions to protect Personal Data in our possession from loss, misuse, unauthorized access, disclosure, alteration and destruction. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Children
LC does not knowingly collect Personal Data from children under the age of 13. LC is not intended for or directed to persons under the age of 13. Any person who provides their information to LC represents to us that they are 13 years of age or older. If you have reason to believe that a child under the age of 13 has provided Personal Data to LC through this website, please contact us, and we will endeavor to delete that information from our databases.
8. Data Retention
We will keep your Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so in connection with your account, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.
9. Wyoming Privacy Disclosures
We may use cookies or other technologies on our Services that collect information about your browsing activities over time and across different websites following your use of the Service. We may allow third party service providers and other third parties to do the same.
If you would like to request information about third parties that collect Personal Data on our site for direct marketing purposes please contact us at usps@lettercarrier.com.
10. International Data Transfers
Personal Data you submit through the Services is sent to the United States and will be primarily processed by us in the United States and potentially in other countries, on our servers or on our hosted service providers' cloud servers on our behalf. These countries may not have similar data protection laws to those in your country of residence. However, we will always protect your information in accordance with this Privacy Policy wherever it is processed. You can ask more information on these safeguards by contacting us.
11. Forums and Comments
If you post comments on this website, you should be aware that any Personal Data you submit can be read, collected and used by other users of this website, and could be used to send you unsolicited messages. LC is not responsible for any Personal Data you choose to submit in that context or anything arising from such submissions.
12. Links to Other Sites
This website may contain links to other sites that are not owned or controlled by us. Please be aware that LC is not responsible for the privacy policies of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects Personal Data. This privacy policy applies only to information collected by this website.
13. Cookies
We use cookies to provide, improve, protect and promote our Services. Cookies are small data files sent to your browser when you visit a site. We use cookies to do things like remembering your username preferences and settings for your next visit, keeping your account secure, understanding how you are interacting with our Service, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Service.
We may allow service providers and other third parties to use cookies and other tracking technologies to track your browsing activity over time and across our Site and third party websites. We may also partner with a third party ad network to either display advertising on our Site, to manage our advertising on other sites, or to provide you targeted advertisements based upon your interests on our Site or on third party sites. You may opt out of having your personal information used for targeted ads by clicking here (or if you are in the European Union, here), but you may still receive generic ads. Other companies' use of their tracking technologies is subject to their own privacy policies. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to do not track or similar signals. To find out more about "Do Not Track," please visit https://allaboutdnt.com.
14. Your Consent To This Privacy Policy
By using LC, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision. We may change this Privacy Policy by posting a new version of this Privacy Policy on this page which it is your responsibility to review, unless another type of notice is required by the applicable law. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Data we collect. Your continued use of this website or LC's Services after we have posted an updated Privacy Policy or notified you if applicable, constitutes your agreement to this Privacy Policy and any updates.
15. LC Acceptable Use Policy
The Acceptable Use Policy is governed by our Terms of Service. Our Terms of Service take precedence over any conflicting Acceptable Use Policy provision. BY USING THE SERVICES OR THE LC WEBSITE, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS ACCEPTABLE USE POLICY. IF YOU DO NOT AGREE TO THIS ACCEPTABLE USE POLICY PLEASE DO NOT USE THE WEBSITE AND/OR SERVICES. LC may in its sole discretion determine whether you are in violation of this Acceptable Use Policy. The Services may be used only for lawful purposes and may not be used for any illegal activities. Using the Services in an illegal, abusive or otherwise inappropriate manner that interferes with or diminishes others' use and enjoyment of the Services is prohibited. The following list gives examples of illegal, abusive, interfering, unacceptable or otherwise inappropriate behavior while using the Services. This list is provided by way of example and shall not be considered exhaustive.
- Adversely impacting the availability, reliability or stability of LC's Services.
- Launching or facilitating, whether intentionally or unintentionally, a denial of service attack on any of LC's Services.
- Attempting to bypass or break any security mechanism on any of the Services or using the Services in any other manner that poses a security or service risk to LC, to any user of our Services, to any of our respective customers or to their customers.
- Testing or reverse-engineering the Services in order to find limitations, vulnerabilities or evade filtering capabilities.
- Using the Services in any manner that may subject LC or any third party to liability, damages or danger.
- Using the Services in any manner that violates any applicable third party policies or requirements that LC has communicated to the customer.
- Engaging in fraud with respect to your account.
- Using your account to engage in fraudulent activity with respect to third parties.
- Using any of the LC Properties or LC Marks other than as expressly permitted in the Terms of Service.
- Transmitting any material that may infringe the intellectual property rights or other rights of third parties, including but not limited to trademark, copyright or rights of publicity or otherwise violating, infringing or misappropriating the rights of any third party.
- Promoting or engaging in illegal activities.
- Engaging in activities or transmitting through the Services any information that may be libelous or defamatory or otherwise malicious or harmful to any person or entity, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation or age.
- Harvesting or otherwise collecting information about others from LC's website without their express consent.
- Interfering with or disrupting networks connected to the Services or violating the regulations, policies or procedures of such networks.
- Using the Services, or a component of the Services, in a manner not authorized by LC.
Violation of this Acceptable Use Policy may result in the immediate suspension or termination of your account, civil and/or criminal liability, and LC may, in addition to any remedy that it may have at law or in equity, terminate permission for you to use the Services. In such event, you are still liable for any and all outstanding charges accumulated through your use of the Services, including uses in violation of this Acceptable Use Policy or the laws of any jurisdiction. In addition, LC may investigate incidents that are contrary to this Acceptable Use Policy and provide requested information to third parties who have provided notice to LC stating that they have been harmed by your failure to abide by this Acceptable Use Policy. LC's failure to enforce this policy in each and every instance in which it might have application does not amount to a waiver of LC's rights hereunder.
16. Contacting LetterCarrier
If you believe that LC has not adhered to this Privacy Policy, please contact us by email at usps@lettercarrier.org or iDispute LLC by postal mail at 30 N Gould St Ste R, Sheridan, WY 82801, and we will use commercially reasonable efforts to remedy the problem.
Last Updated April 25th, 2020